State Generated Messages
Users with the State Generated Message User role have the ability to send messages to all subscribed industry users. This could be used to notify users when a change is made to Filing Rules or State Preferences or to get other non-filing specific important information to your filers. For example, if new legislation impacts the way the industry must file, a State Generated Message may be one outlet used to convey this information.
To create a State Generated Message (SGM), follow the steps below:
1. Navigate to the Message Center.
2. Select "Create State Message".
3. Enter the message information that will be sent to industry users.
4. Select the applicable Business Types(s).
5. Click "Send Message".
Please note, only industry users whom have elected to receive communication from the state submitting the message will receive these notifications.
Didn't find what you needed here?
The SERFF Help Desk is a great source of information.
Contact the SERFF Help Desk by calling 816-783-8500 or emailing serffhelp@naic.org.