Correspondence

What can be found on the Correspondence tab?

Users familiar with SERFF Filings will notice that the Correspondence tab is almost unchanged on SERFF Binders. Pieces of Correspondence found on SERFF Binders are:

  • Objection Letters
  • Response Letters
  • Amendments
  • Dispositions
  • Certifications
  • Filer Notes
  • Notes to Filer
  • Notes to Reviewer

    • The following Filing Correspondence items are not available on SERFF Binders:

  • Post-Submission Updates
  • Reminders

    • What is different about Binder Correspondence?

    Objection/Response Letter: State users will not have the ability to create individual Objections to include within an Objection Letter. Therefore, Industry users will not have the ability to respond separately to individual Objections within a Response Letter.

    Revising Schedule Items: Industry users must select 'Revise' to change Templates or Supporting Documentation items. This is a change from SERFF Filings where Industry users must select 'Change Schedule Item.'

    Disposition: The Disposition lists each Plan including the following corresponding data:

  • Plan Name
  • Standard Component ID
  • Plan Availability
  • Plan Disposition Status
  • Plan State Status

    • Certifications: Certifications indicate a second level of review. In some states, certification will be used to indicate a recommendation or determination by the Exchange that the Plan has been accepted for use on the Exchange. Multiple Certifications may be submitted as decisions may take place at varying times for Plans included in a single Binder. This piece of correspondence lists each Plan including the following corresponding data:

  • Certify?: This identifies each Plan as being 'Certified', 'Certification Denied', or 'Not Determined'.
  • Plan Name
  • Standard Component ID
  • Plan Availability
  • Plan Disposition Status
  • Plan State Status
  • Action Date: The date the Plan was certified or denied certification.

    • Note: With regard to Dispositions and Certifications, if the State Status was previously updated on the Plans tab, the Plan State Status will be pre-selected. Once either piece of Correspondence is saved, the State Status will be updated on the Plans tab as well.

    For additional information regarding Binder Correspondence, please click here to view the SERFF User Manual.


    Didn't find what you needed here?

    The SERFF Help Desk is a great source of information.

    Contact the SERFF Help Desk by calling 816-783-8500 or emailing serffhelp@naic.org.

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