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Contact Us

SERFF Help Desk

For questions on using SERFF, including issues with IDs and passwords, contact the SERFF Help Desk:

Phone: 816-783-8500
Email: serffhelp@naic.org

The SERFF Help Desk is staffed Monday through Friday from 8:00am to 4:00pm CST. If a Customer Support Analyst is not available, please leave a message. Your call or email will be returned by the next business day.